Frequently Asked Questions

• Ticket Information for shows at The O2, London
• Delivery Options
• How to share my tickets on the Ticketek UK App?

• I can't make the date, can I exchange my order to another date?
• I can no longer attend and have not purchased Refund Protection
• Can I resell my tickets?

• I've paid for refund protection, how can I apply?
• My Refundable application has been declined, why?
• What are Refundable Tickets?

• Get in touch here

• Pub in the Park Help Centre

• What are Ultimate Tickets?

• Should I buy tickets from an unauthorised seller?

• The website says my card is blocked
• Web browsers and caching