All shows taking place at The O2 in London are ticketed via their O2 Venue App.
As the app is a third-party, orders will not show immediately after your purchase. They will be made available within a month before your show. We will reach out via email when they can be accessed.
Details on the app can be found here:https://www.theo2.co.uk/visit-us/the-o2-app.
In the meantime, you can see your order details on your Order History page HERE by logging into your account. You can do the same by logging in through the Ticketek UK App.
Please note that this is the venue's app and not Ticketek UK's. All tickets are uploaded & released by the venue.
If you are experiencing issues viewing your tickets, you can click HERE to view the step-by-step guide provided by AXS. Further help can be provided by clicking the 'Live Chat Option' or 'Have a Question' displayed on the link displayed above to get in touch with their team.