We have a lot of information here on our help pages and on the website event pages.
If you can't find the answers you are looking for, fill out a form and our support team will happily look into your request.
Our helpdesk hours are Mon-Fri 9am-5pm. If you have contacted outside of these times we will be back to you as soon as possible.
Remember some tickets may have their delivery delayed. Check out our Ticket Delivery Live Updates