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As shown on your Ticketek account

As shown on your Ticketek account

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law.

All refund requests are subject to Terms & Conditions of sale

We will action your request on the basis of this selection. Please ensure that the event name, venue and event date are accurate.

Transaction details are listed on your confirmation email and will assist us to locate your existing booking if provided.

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Tickets can only be exchanged between the same show and venue, subject to availability.

Please provide your preferred date, time and venue (if different)

Please enter any further details that may assist us to complete your request. We will respond as soon as possible.

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