Submit a request – Ticketek UK

Please choose a request type below

Your email address

Customer ID (if known)

First Name

As shown on your Ticketek account

Last Name

As shown on your Ticketek account

Nature Of Your Request

What is the reason you are requesting a refund?

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law.

Did you purchase refundable tickets?

All refund requests are subject to Terms & Conditions of sale

Event Name

We will action your request on the basis of this selection. Please ensure that the event name, venue and event date are accurate.

What is the reason you are requesting an exchange?

Venue Name

Date of Event

Transaction Details (if known)

Transaction details are listed on your confirmation email and will assist us to locate your existing booking if provided.

Preferred Event Details

Please provide your preferred date, time and venue (if different)

Description

Please enter any further details that may assist us to complete your request. We will respond as soon as possible.

Attachments

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