Please see a staff member or the box office at the venue for immediate assistance.
Ticketek sell under the instruction of the venue and promoter, so we recommend you check with the venue staff as quickly as possible.
If you were unable to resolve your matter with the venue at the time, please check the Terms and Conditions of Sale first before emailing us.
If, in advance of the event, you think you might have an issue with your seat, please contact us to let us know and we will do our best to assist your enquiry.