If your tickets are on box office collection, they can be collected by the named cardholder on the booking.
To collect the tickets, the cardholder will need the original payment card, Ticketek transaction number and a form of identification.
Once this is shown to the box office staff, they will be happy to give the tickets to you.
Some events that were listed to have tickets delivered may be changed to box office collection, when this happens we will send you an email with the instructions on how to collect them and refund your delivery fees.
If you purchase tickets after the dispatch date for the event, then you will be instructed to collect them at the box office.